How can we help you?

We are continuously working to enable the translation of the entire AgilityHealth platform. This is happening in two ways.

• A global language switcher that automatically translates static text throughout the platform
• Radar and assessment email translation, built by our team and validated through native speakers

Watch the video below to understand these two paths. These items are in beta with many enhancements coming soon. 

To enable translations, Company Admins can contact their Customer Success Managers or submit a support ticket to request.

Global Language Switcher

This feature enables users to use the globe icon to translate static text into another language while using the platform.

On any page in the platform, as well as the login screen, a language can be selected from the globe drop-down. These translations are not built by our team but are instead enabled by another provider. Uncommon words, some team names, etc. will not be translated. 

Please note: For now, we have excluded translations for our radars from the globe language switcher. When viewing radar results, you will need to select a language from the globe icon on the radar results page, as discussed below.

Radar Assessments and Email Translations

Radar assessment translations are built into the platform by our team and validated by native speakers. Enabling this feature allows users to:

• View radar results in the language of their choice
• Choose their preferred language for receiving assessment emails and taking radar assessments
• Set a preferred language for an entire team (or the whole company) for receiving assessment emails and taking radar assessments

This functionality is currently available for a few of our radars. Visit this page to see which languages are available for the TeamHealth Radar and this page to see which languages are available for the Team Culture Radar.

When this feature is enabled and while visiting a radar results page for a radar with available translations, the globe icon can be used to show the radar in the language chosen from the dropdown. Idea board will also be translated into the chosen language and is accessible via the lightbulb icon.

Additional setup is required to allow users to choose their preferred language for receiving assessment emails and taking radar assessments and for setting a preferred language for an entire team (or the whole company) for receiving assessment emails and taking radar assessments

How it works:

The preferred language settings are set up as a hierarchy. If no preference has been selected in any of the four areas, English is used.

1. The language a user chooses in their own profile while logged into AgilityHealth is the language we default to using and overrides any selection in the other three areas.

2. Users in an admin role can edit another user's preferred language in Manage Users. If no selection has been made in the user's profile by themselves, the selection made in Manage Users is the default.

Please note: Users in an admin role will need to grant Team Access to a team member before the team member will appear in Manage Users. 

3. When a team is created, a preferred language can be selected on the team's profile page. If no selection has been made in Manage Users for the team members and if no selection has been made in the user's profile themselves, the selection made on the team's profile is used.

4. When a company is created in AgilityHealth, AgilityHealth can select a preferred language for the entire company. This will be used as the default language for all users in the company, unless a selection is made at the team level, in Manage Users or by the user themselves in their own profile. If you wish to set this setting for your company, Company Admins can ask their Customer Success Managers or submit a support ticket to request.