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Understanding the 4 Lenz Dashboard

Companies often measure the impact of their transformation with four metrics: Flow, Value, Quality, and Happiness. We built a dashboard to show this visually across all teams and all levels of the organization. This dashboard integrates with team assessments and your ALM system to pull the majority of the data but data can also be entered manually.

Important: This feature is currently in beta and will need to be enabled for your company before use. A Company Admin can contact their Customer Success Manager to set this up. To pull data from your ALM into this dashboard, you will need to set up an integration with Jira or Rally first. 

Once this feature is enabled for your company, users can access the dashboard by clicking on INSIGHTS in the toolbar at the top of any screen. Then click on the 4 Lenz Dashboard tab.

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Features and Functionality

This article is part of our series on the Features and Functionality of the 4 Lenz Dashboard. We've broken each area down for you, into shorter articles.


How to Load Data Onto the Dashboard

  • If you want to automatically populate data in the Flow and Quality Metrics widgets, that needs to be done on demand. In the future, we will have a data pull that is done on a daily schedule.
    • To do this, you need to have a Jira or Rally integration set up for each team you wish to see data from. 
    • The 4 Lenz Dashboard will pull 2 years' worth of data from your integration when clicking “Get Data”.  This means that work items that have been created more than 2 years ago, will not be pulled into your metrics.
    • In order for the Avg. Lead Time for High Severity Incidents widget to work, data needs to be configured in the mapping section of the Integrations page first. The mapping section allows a user to define their High Severity Incidents configuration used in their Jira instance or Rally workspace.
  • You can manually enter release and iteration data on each team's Metrics tab.
    • When using manually entered data for a team, the calculations for each widget vary from the calculations used when data is brought in via an ALM because there are less data points to use.
    • If data is entered manually, the team cannot have any integrations set up.
    • Note that the dashboard will only include data entered into the Iteration Data section of the Metrics tab.
    • The dashboard only looks at numbers for each Sprint using the “To” date which means the sprint has to end in the last 90 days to be included. The "From" date does not matter.
  • There are videos in the Metrics tab article that talk through how manually entered data and how integration data is used to populate the 4 Lenz Dashboard.
  • The Happiness Metrics widgets display the results from the selected team's most recent assessments and will be populated automatically. 

Additional Items to Note

  • The 4 Lenz dashboard counts work items that are completed in the last 90-day period regardless of the creation date. The exception to this rule is the Defect Ratio, which only counts work items created in the last 90 days.
  • The following widgets only work for Scrum boards in Jira. No data will be shown if your team is integrated with a Kanban Board in Jira.
    • Predictability
    • Velocity Delta
    • Story Points Delivered
  • When integrated with a Kanban board in Jira, data will display for the following widgets:
    • Throughput - Feature and Story levels
    • Avg Story Cycle Time
    • Defect Ratio
    • Avg Lead Time - High Severity Incidents
  • When entering data manually, data will not display for the following widgets:
    • Avg Lead Time - High Severity Incidents

Dashboard Filter and Settings 

Currently, the dashboard is set to pull data from the last 90 days. We will be adding a filter option where you can change this timeframe.

There is also a Dashboard Settings link that in the future, will allow you to adjust many of the settings on this dashboard. 


Widget Icons

Within each widget, in the top right corner, you will see a help/question mark icon and a three-dot icon. The question mark icon will display a brief description of each widget when clicked. The descriptions assume the team has an ALM integration set up and is not entering data manually. When using manually entered data for a team, the calculations for each widget vary from the calculations used when data is brought in via an ALM.

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The three-dot icon will show a menu where you have many options to download the image of the widget. 

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For some widgets, you also have the option to open a modal explaining the formula used for the widget. The descriptions assume the team has an ALM integration set up and is not entering data manually. When using manually entered data for a team, the calculations for each widget vary from the calculations used when data is brought in via an ALM.

In this example, clicking on "Predictability Formula" in the three-dot icon menu opens the below modal:

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