Understanding the 4 Lenz Dashboard
Companies often measure the impact of their transformation with four metrics: Flow, Value, Quality, and Happiness. We built a dashboard to show this visually across all teams and all levels of the organization. This dashboard integrates with team assessments and your ALM system to pull the majority of the data but data can also be entered manually.
Once this feature is enabled for your company, users can access the dashboard by clicking on INSIGHTS in the toolbar at the top of any screen. Then click on the 4 Lenz Dashboard tab.
Features and Functionality
This article is part of our series on the Features and Functionality of the 4 Lenz Dashboard. We've broken each area down for you, into shorter articles.
How to Load Data Onto the Dashboard
- If you want to automatically populate data in the Flow and Quality Metrics widgets, that needs to be done on demand. In the future, we will have a data pull that is done on a daily schedule.
- To do this, you need to have a Jira integration set up for each team you wish to see data from. You then need to click “Get Data” on each team's Metrics tab to activate a data pull.
- For accurate metrics, it is best to use 1 Jira project with 1 board. When multiple boards share a single project, this may lead to inaccurate metrics.
- The 4 Lenz Dashboard will pull 2 years' worth of data from your Jira board when clicking “Get Data”. This means that work items that have been created more than 2 years ago, will not be pulled into your metrics.
- In order for the Avg. Lead Time for High Severity Incidents widget to work, data needs to be configured in the mapping section of the Jira Integrations page first. The mapping section allows a user to define their High Severity Incidents configuration used in their Jira instance.
- You can manually enter release and iteration data on each team's Metrics tab.
- When using manually entered data for a team, the calculations for each widget vary from the calculations used when data is brought in via an ALM such as Jira because there are less data points to use.
- If data is entered manually, the team cannot have any integrations set up.
- Note that the dashboard will only include data entered into the Iteration Data section of the Metrics tab.
- The dashboard only looks at numbers for each Sprint using the “To” date which means the sprint has to end in the last 90 days to be included. The "From" date does not matter.
- The Happiness Metrics widgets display the results from the selected team's most recent assessments and will be populated automatically.
Additional Items to Note
- The 4 Lenz dashboard counts work items that are completed in the last 90-day period regardless of the creation date. The exception to this rule is Defect Ratio, which only counts work items created in the last 90 days.
- The following widgets only work for Scrum boards in Jira. No data will be shown if your team is integrated with a Kanban Board in Jira.
- Velocity Delta
- Story Points Delivered
- When integrated with a Kanban board, data will display for the following widgets:
- Throughput - Feature and Story levels
- Avg Story Cycle Time
- Defect Ratio
- Avg Lead Time - High Severity Incidents
- When entering data manually, data will not display for the following widgets:
- Avg Lead Time - High Severity Incidents
The logic used in the widgets for Variance % and ROI Efficiency when looking at an individual team in the left navigation vs. the multi-team level and above is explained in the example below.
- Variance is determined at the Individual team level by the following formula (new value - old value / old value).
- Variance % is determined for multi-team level and above by aggregating the percentages for each individual team and dividing by the number of teams to get an average.
- ROI Efficiency at the multi-team level and above is determined by aggregating the ROI Efficiency from all individual teams.
Feature completed in last 90 days
Feature completed in the 90 - 180 days prior
Dashboard Filter and Settings
Currently, the dashboard is set to pull data from the last 90 days. We will be adding a filter option where you can change this timeframe.
There is also a Dashboard Settings link that in the future, will allow you to adjust many of the settings on this dashboard.
Within each widget, in the top right corner, you will see a help/question mark icon and a three-dot icon. The question mark icon will display a brief description of each widget when clicked. The descriptions assume the team has an ALM integration set up and is not entering data manually. When using manually entered data for a team, the calculations for each widget vary from the calculations used when data is brought in via an ALM such as Jira.
The three-dot icon will show a menu where you have many options to download the image of the widget.
For some widgets, you also have the option to open a modal explaining the formula used for the widget. The descriptions assume the team has an ALM integration set up and is not entering data manually. When using manually entered data for a team, the calculations for each widget vary from the calculations used when data is brought in via an ALM such as Jira.
In this example, clicking on "Predictability Formula" in the three-dot icon menu opens the below modal: