Preparing for the Retrospective
To prepare for the retrospective you will work closely with the team's ScrumMaster in order to:
- Create a team or, if this is for an existing team, ensure their information is up to date
- Create the assessment
- Schedule Assessment
- Educate the Team
- Prepare to Facilitate
Creating a Team/ Updating Team Info
If the ScrumMaster/Team Admin is responsible for setting up/editing the team, team members and stakeholders, you can skip this section.
Prior to the retrospective, you should set up the team, team members and stakeholders.
If your team is already set up in AgilityHealth, you should work with the ScrumMaster to verify the team profile is valid and the team members and stakeholders are accurate, as members may have joined or left the team since the last retrospective.
Create and Launch the Assessment
To create an assessment, you'll begin on the Team Dashboard. Scroll down to find the team you wish to add an assessment for and click on the team's picture. To add an assessment, you'll then click on the green Add an Assessment button in the upper right-hand corner. Visit How do I create and launch an assessment to learn more.
Schedule the Assessment
Work with the ScrumMaster to find a time for the retrospective session that will work well for each team individually. When possible, leverage an existing meeting time for the retrospective to minimize disruption to the team. Here is an example agenda for a TeamHealth Retrospective:
Visit our recommended agenda and best practices for scheduling the retrospective. We recommend sending the invitations to the retrospective session two weeks before the session and sending the assessment no more than one week prior, if the team members are taking it in advance. Otherwise, you can launch the assessment during the retrospective session. Be sure to send the Stakeholder survey one to two weeks prior to the retrospective session so you have those results to view during the session.
Educate the Team
You want the team to come to the retrospective feeling ready and excited! Be sure to include education about AgilityHealth in the retrospective invitation. Here are the key points that you want to share prior to their first retrospective:
- This is an opportunity for you to dig deeper into your health and performance as a team and develop a plan to grow and improve
- Your leaders support you in taking this time for continuous improvement
- You will identify areas where you need help from leaders and they will review the issues and provide support where it is most needed
Each team member receives a unique survey link in order to ensure each team member only completes the survey one time. All answers are anonymous and will not be tied back to a team member in any way. We simply track whether each person sent the survey has completed it or not and have functionality in place to allow the survey to be resent, if the email did not come through the first time.
Share the radar and the agenda and answer any questions they have prior to the meeting.
A best practice is for teams to attend the Overview for Teams" presentation when they are first introduced to AgilityHealth. This presentation takes about an hour and is meant to provide clear and consistent messaging and build excitement.
Prepare to Facilitate
Meet with the ScrumMaster to get background information on the team prior to the retrospective. You may want to meet with the Product Owner as well. You will want to ensure you understand the following about the team:
- Background and details on the team
- How the team is structured
- What roles are filled/fully resourced/engaged
- How much turnover the team has experienced
- How the team has been performing
- What performance measures have been used
For the TeamHealth survey:
During the TeamHealth survey for a team tagged as Service and Support or Software Delivery (generally non-business teams), either the ScrumMaster and/or the Product Owner will need to answer the Metrics questions during the survey. They need to come prepared to the retrospective to answer these questions, or gather the data before they take the survey, if taking the survey in advance of the retrospective session. You can learn more about these questions here. Be sure to send these questions to the ScrumMaster and/or Product Owner in advance.
For the DevOps survey:
Each ScrumMaster assigned to a team taking the DevOps Health V2 survey will need to answer the Metrics questions during the survey. They need to come prepared to the retrospective to answer these questions, or gather the data before they take the survey, if taking the survey in advance of the retrospective session. You can learn more about these questions here. Be sure to send these questions to the ScrumMaster(s) in advance.