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AH Facilitator Assessment

Upon submitting their TeamHealth assessment, team members may be asked to respond to a short, anonymous assessment regarding their Facilitator's abilities to facilitate and the overall retrospective session.

The assessment asks two questions relating to the NPS (Net Promoter Score) the team member would give to the facilitator and to the retrospective session.  

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We believe feedback is a gift and is very valuable in helping Facilitators understand their strengths and areas of improvement. We ask these questions on the Finish page of the assessment:

  1. Feedback is a gift. Kindly share what your facilitator did well.
  2. What do you think your facilitator can improve or do differently next time?
  3. Final comments and observations about the session.

Finding Facilitator Assessment Results

If you are a Facilitator or a Company Admin, and if this feature is enabled for your company, you can view those results from the Facilitator Dashboard. 

This information can be used to determine whether Facilitators need additional support and training or to acknowledge the Facilitators that are rock stars. We recommend creating a Community of Practice for facilitators to share best practices, and this feedback is helpful to determine what is working well. Facilitators can review their own results to better prepare for future retrospectives. 

Facilitator Assessment Results are only available for Company Admins and Facilitators. 

Lean how to Take Action on Facilitator Assessment Results

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