How can we help you?

How do I submit a support ticket?

Before submitting a support ticket, try to find relevant articles on the Support Center. In the Search box, type in keywords around the topic you need assistance with to return relevant articles. 

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If you cannot find an answer or you have an issue that needs to be fixed, log into your company in AgilityHealth.

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Once logged in, locate the blue Help button in the lower right-hand corner of the screen.

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Clicking the Help icon will open the Resource Center, which contains various modules to help answer your questions. 

  • New to AgilityHealth? If you're new to AgilityHealth, this module will appear and contains onboarding guides.
  • How do I... - depending on your user type, you will see links to various guides that will walk you through functions in AgilityHealth.
  • Support Center - this is where you can search for help articles while logged into AgilityHealth. A Contact Us button is available to submit a support ticket if necessary.

Please note: Some companies have turned off the Help feature and/or the ability to submit a support ticket so you may need to contact your Company Admin for assistance.

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