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How do I unlock or reopen a team assessment?

Company Admins and Company Feature Admins can unlock or reopen completed team assessments. This is sometimes necessary when a Team Member submits their assessment but then needs to edit their answers after submitting.

Info: If you reopen an assessment, you may need to push out the assessment's end date so the assessment can be re-accessed. The end date dictates whether access to the assessment questions can be granted, or not.

From the team's Assessments Dashboard, hover over the radar for the assessment the individual was a part of and click the pencil icon to edit.

Scroll down to the Team Members or Stakeholder section and click the unlock icon to the right in the row for the individual whose assessment needs to be reopened.


 You will receive a pop-up asking for confirmation. Click Yes and their assessment will open.


The word Completed will change to an envelope icon, link icon and delete icon.

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The Team Member or Stakeholder can use their original assessment link to assess their assessment, or you can click the envelope icon to send the link to them again.

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