FAQ
About AgilityHealth®
- What are the Six Capabilities of AgilityHealth®?
- AgilityHealth® Security Summary
- Is AgilityHealth® certified SOC 2 Type 2 compliant?
- AgilityHealth® Implementation Resources
- Domains to Whitelist for AgilityHealth®
- What features can be turned on/off in AgilityHealth®?
AgilityHealth® Concepts
- Glossary of AgilityHealth® Terms
- What is a Retrospective?
- All About Crawl, Walk, Run, Fly as Maturity Stages
- What quantitative (hard) metrics are available in AgilityHealth®?
- What does Net Promoter Score (NPS) mean and how is it calculated?
- Who does the Manager role refer to in assessments?
Training & Learning
- What is AgileVideos?
- What workshops, seminars and certifications does AgilityHealth® offer?
- How do I become an AgilityHealth® Facilitator (AHF)?
- Taking the AHF Certification Test and Printing Your Certificate
- How many PMI PDU credits did I earn for my class?
- How can I become a trainer for AgilityHealth® Facilitators (AHFs)?
I'm Having a Problem
- Having trouble logging into AgilityHealth®?
- I received an error when logged into AgilityHealth®, who do I contact?
- How do I switch to another company when logged into AgilityHealth?
- Why can't I take my assessment?
- Why aren't my results displayed on the radar?
- My email has changed, how do I update this with AgilityHealth®?
Working with Teams
- Understanding Teams, Multi-Teams and Enterprise Teams
- Understanding N-Tier Teams
- How do I add or create a team?
- How do I edit a team, update the team profile, update team members, update stakeholders and enter metrics?
- How do I add/edit Team Iteration and Release Metrics
- How do I see all of my Team's Growth Items?
Team Level Assessments
- How do I create and launch an assessment?
- When should I send the invitation to the retrospective?
- What are some tips for sending the assessment in advance?
- How do I find a Facilitator for a Retrospective?
- How do I edit an assessment?
- How do I change the start or end date of an assessment?
Retrospectives and Radar Results
- How do I facilitate a virtual Team or Big-Room Retrospective?
- How do I prepare for a retrospective?
- Should team members take an assessment before a retrospective or during a retrospective?
- How do I view assessment answers?
- How do I analyze team radar results?
- What are common patterns in the radar?
Talent Development Assessments
- What is a Talent Development Assessment?
- What are the steps involved for utilizing a Talent Development Assessment?
- How do I create and/or edit a Team of Individuals?
- How do I create and launch Talent Development Assessments?
- How do I edit Talent Development Assessments after they are created?
- What emails are sent to Participants and Reviewers?