FAQ
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About AgilityHealth®
- AgilityHealth® Implementation Resources
- What are the Six Capabilities of AgilityHealth®?
- AgilityHealth® Security Summary
- Is AgilityHealth® certified SOC 2 Type 2 compliant?
- Domains to Whitelist for AgilityHealth®
- What features can be turned on/off in AgilityHealth®?
AgilityHealth® Concepts
- Glossary of AgilityHealth® Terms
- What is a Retrospective?
- What do Crawl, Walk, Run, Fly mean as Maturity Stages?
- What quantitative (hard) metrics are available in AgilityHealth®?
- What does Net Promoter Score (NPS) mean and how is it calculated?
- Who does the Manager role refer to in assessments?
I'm Having a Problem
- Having trouble logging into AgilityHealth®?
- I received an error when logged into AgilityHealth®, who do I contact?
- Why can't I take my assessment?
- Why aren't my results displayed on the radar?
- My email has changed, how do I update this with AgilityHealth®?
- I forgot my AgilityHealth® password or email address, now what?
Working with Teams
- Understanding Teams, Multi-Teams and Enterprise Teams
- How do I add or create a team?
- How do I edit a team, update the team profile, update team members, update stakeholders and enter metrics?
- How do I add/edit Team Iteration and Release Metrics
- How can I send account setup emails to team members?
- How do I export a list of my Team Members or Stakeholders?
Team Level Assessments
- How do I create and launch an assessment?
- When should I send the invitation to the retrospective?
- What are some tips for sending the assessment in advance?
- How do I find a Facilitator for a Retrospective?
- How do I edit an assessment?
- How do I change the start or end date of an assessment?
Retrospectives and Radar Results
- How do I prepare for a retrospective?
- Should team members take an assessment before a retrospective or during a retrospective?
- How do I facilitate a virtual retrospective?
- How do I view assessment answers?
- How do I analyze team radar results?
- What are common patterns in the radar?
Talent Management / Individual 360 Assessments
- What is an Individual 360 Radar?
- What are the steps involved for utilizing an Individual 360 Radar?
- How do I create and/or edit a Team of Individuals?
- How do I create and launch individual assessments?
- How do I edit Individual 360 Assessments after they are published?
- What emails are sent to Reviewees and Reviewers?